Shipping policy

Shipping Policy

At Tides & Tail, we’re all about getting your new swimwear to you fast — so you can spend less time waiting and more time by the water. All orders are shipped via Australia Post with full tracking provided once dispatched.

Shipping Times

  • Express Shipping: 3–5 business days

  • Standard Shipping: 3–10 business days

  • International Shipping: 5–21 business days (depending on location and customs)

Order Processing

We usually pack and send your order within 1–2 business days. During peak periods or sales, dispatch may take a little longer — but we’ll always do our best to keep things moving quickly.

Tracking

Once your order has shipped, you’ll receive an email with your Australia Post tracking number so you can follow your parcel’s journey from our shores to yours.

International Orders

Delivery times for international orders vary depending on your destination and local customs.
Please note: import duties, taxes, or fees aren’t included in your order total and are the responsibility of the customer.

Delays

While we do everything we can to make sure your order arrives on time, delivery estimates are a guide only and can be affected by postal or customs delays.

Need Help?

If you have any questions about your order or shipping, reach out to our friendly team at support@tidesandtail.com — we’re always happy to help.